Our company details

Quality Discounted Overs, Granville, New South Wales 2142 Contact – Via the ‘contact us’ Link 

Agreement By making a purchase with Quality Discounted Overs by phone or email or our website, you agree to the following Terms & Conditions at the time of your transaction.

Product Range – Our product range will change from time to time and is always subject to availability

The price including all taxes All items on offer are clearly priced. All prices include GST where applicable.

Information on delivery time and costs Please visit our Shipping & Handling page. If selecting Express Delivery options it is at the responsibility of the purchaser to make sure the post code for express delivery falls into the Australia Post post-code category for the selected service.

Confirmation of your order After an order has been placed an email will be sent to you confirming your order. If you do not receive this email, please contact our office as your order may not have gone through.

Need to cancel an order If your order has not been dispatched, we are happy to assist you with a full refund. Please contact our office for a status on your order immediately.

Details of after-sales service  If, for any reason, any of our products do not reach you or your recipient please advise us immediately, all items have a tracking number, If an item arrives damaged, please contact us via the contact us page for further instructions – please ensure photographs have been taken to document the damage. Refunds will not be processed without clear evidence of damage.

Privacy & Protecting Your Security We treat all your personal information as confidential it will only be used in accordance with our Privacy Policy. We take internet fraud seriously and may from time to time make contact with purchasers to confirm details if a transaction appears to be unusual.